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Privacy
Policy
You linked to this Privacy Policy via a product website owned by
KorFlex LLC ("brand website"). This policy applies to
all online communication with KorFlex owned brands. When you provide
us with online information through this Website, we respect your
privacy. It is important for you to understand what information
we collect about you during your visit and what we do with that
information. Please note that your visit to our Website is subject
to this Privacy Policy and our Terms and Conditions.
At all times, we reserve the right to disclose any information,
including personally identifiable information, to comply with any
applicable law, regulation, legal process or governmental request;
to protect KorFlex rights or property (including without limitation
in the event of a transfer of control of a KorFlex company, affiliate,
or brand, or substantially all of its assets), or during emergencies
when safety is at risk, or for credit fraud protection and risk
reduction purposes.
1. Information Collection and Use
We only collect personally identifiable information about you via
this Website when you provide it in connection with a request for
a product, service, or information. For example, if you decide to
place an order, we will ask you for your delivery and billing address,
phone number(s), email address, credit card number and its expiration
date. If you decide to complete a user registration form or survey,
we may ask you for information such as your contact information
(e.g., name, e-mail address and mailing address), age group or birth
date. When you submit your personally identifiable information on
this Website, you are giving your consent to the collection, use
and disclosure of your personal information as set forth in this
Privacy Policy. KorFlex LLC may use the information that you provide
to fulfill your request for a product, information, or other service,
or respond to an email or other request, as well as to create and
deliver to you our newsletters or surveys, communications containing
product information, usage tips or promotions, help improve our
website(s) or services, or customize visitors' experience at our
website(s). We do not share your credit card or other account information
with unaffiliated third parties unless you authorize us to do so,
or if it is necessary to fulfill our responsibilities including,
but not limited to, delivering a product or service that you order.
If you prefer not to receive email marketing communications from
us or from third parties, please see Section 7 below. You cannot
opt-out of receiving communications from KorFlex (or third parties
who may assist us) relating to a specific order or request for a
product or service. If you would prefer that we not collect any
personally identifiable information from you, please do not provide
us with any such information.
We may also collect, store or accumulate certain non-personally
identifiable information concerning your use of this Website, such
as information regarding which of our pages are most popular. Information
gathered may be used in aggregate form for internal business purposes,
such as generating statistics and developing marketing plans. We
may share or transfer such aggregate, non-personally identifiable
information with or to our affiliates, licensees and partners.
This Website is intended for adults. We do not knowingly collect
personal information from children under the age of 13. However,
if the parent or guardian of a child under 13 believes that the
child has provided us with personally identifiable information,
the parent or guardian of that child should contact us at privacy@KorFlex.com
if they want this information deleted from our files so that it
is not in retrievable form. If we otherwise obtain knowledge that
we have personally identifiable information about a child under
13 in retrievable form in our files, we will delete that information
from our existing files so that it is not retrievable.
2. Ensuring Your Security
We use the Secure Sockets Layer (SSL), an advanced security protocol
that protects your credit card information and ensures secure online
ordering. SSL Internet connections are encrypted, and thus protect
all credit card ordering information, including your name, address
and credit card number, so it cannot be read in transit. We use
secure technology, privacy protection controls, and restrictions
on employee access, to safeguard your personal information.
3. Safe Shopping Guarantee
We guarantee that every online transaction you make will be "100%
safe". This means you pay nothing if unauthorized charges are
made to your card as a result of shopping at our online store. It
is determined that under the Fair Credit Billing Act, your bank
cannot hold you liable for more than $50.00 of fraudulent charges.
If your bank does hold you liable for any of this $50.00, we will
cover the entire liability for you, up to the full $50.00. We will
only cover this liability if the unauthorized use of your credit
card resulted through no fault of your own from purchases made while
using the secure server. In the event of unauthorized use of your
credit card, you must notify your credit card provider in accordance
with its reporting rules and procedures.
4. Technology Utilized
There are two commonly used technologies used on this site, clear
gifs and cookies. We use these to monitor the performance of the
site and to measure it's effectiveness. "Cookies" are
small pieces of information stored by your browser on your computer's
hard drive. We do not use cookies to obtain any personally identifying
information. Most web browsers automatically accept cookies, but
you can usually change your browser to prevent this. Please be assured
that accepting a cookie does not give us access to your computer
or personal information under any circumstances. If you disable
cookies, you may be unable to order or use other features of our
sites. If you experience any problems, please email us at customer@KorFlex.com.
Clear gifs are tiny graphics with a unique identifier, similar in
function to cookies, and are used to track the online movements
of Web users. Clear gifs are not tied to users' personally identifiable
information.
5. Third Parties
We may rely on other companies and individuals to perform functions
on our behalf. Examples include data analysis firms, customer support
specialists, web hosting companies, and fulfillment companies (e.g.,
companies that fill product orders or coordinate mailings). We may
share personally identifiable information with such third parties
as appropriate for them to perform their functions, but they may
not use such information for any other purpose. We may also share
personally identifiable information with marketing partners or other
direct marketers, so they can send you notices about their products
or services. If you do not want to receive email marketing communications,
see section 7 below for opt-out information.
Our website may offer links to and from other third party sites.
Other sites have their own policies regarding privacy. If you visit
one of these sites, you may want to review the privacy policy on
that site. For example, you may have linked to the KorFlex brand
site through a banner advertisement on another site. In such cases
the site you have linked from may collect information from people
who click on the banner or link. You may want to refer to the privacy
policies on those sites to see how they collect and use this information.
6. Notification of Changes
We may revise this Privacy Policy from time to time. If we decide
to change our Privacy Policy, we will post the revised policy here.
As we may make changes at any time without notifying you, we suggest
that you periodically consult this Privacy Policy.
7. Email Marketing
We want to communicate with you via email correspondence only if
you want to hear from us. When you purchase a KorFlex product, we
may from time to time send you email messages describing new products,
special offers, and great values. If for any reason you would no
longer like to receive email messages from the KorFlex brand you
purchased, you can click here
to remove yourself. Please allow up to 10 days for us to process
your request.
Your privacy is important to us, and for this reason we will never
share or sell your email address with any third parties for direct
marketing purposes. Please note, if you decide not to receive marketing
emails from a KorFlex brand, you may still receive "Transactional"
email messages regarding your order (i.e. order confirmation, shipping
information, customer service notifications, etc.) If you have questions
or concerns regarding this statement, please contact us at privacy@KorFlex.com.
8. Information Sharing Preferences
We may share information with carefully selected vendors, business
partners and other organizations that are not part of the KorFlex
family (as mentioned, your e-mail address is not shared). These
companies and organizations may use the information we share to
provide special opportunities and offers to you.
If you do not want us to share information you provide with vendors,
business partners and other organizations that are not part of the
KorFlex family, please click
here or send a fax including your name, complete address and
email address to (310) 584-9230. Please note that these requests
may take up to six to eight weeks to become effective. |
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